Formal Appointments
*** PLEASE READ BEFORE BOOKING ***
This appointment is for FORMAL DRESS SHOPPERS only, who wish to try on our formal gowns (floor length).
Please book one appointment per person for trying on items. If you have more than one person, kindly schedule separate appointments. Our Brisbane shop can accommodate up to 6 people per hour, and our Gold Coast shop can accommodate up to 8 people per hour.
If you need to cancel or reschedule, please click the link provided in your confirmation email. Please note that no-shows may result in the cancellation of future bookings.
The formal appointments have a duration of 60 minutes.
LOCATIONS:
BRISBANE: Shop 9/366 Moggill Road, Indooroopilly, QLD Australia 4068. Phone: 0432 1771 152 SEE MAP
GOLD COAST: Shop 2B/110 Kortum Drive, Burleigh Heads, QLD Australia 4220. Phone: 0435 180 954 SEE MAP
Frequently Asked Questions
How many appointments should I book if there is more one person trying on?
We require one booking per person for trying on items in our Formal Store.
Do you keep a in store registry to prevent double ups?
Dress Registration Policy
To avoid duplicate selections, we register all dresses sold In-Store. During your appointment check-in, our stylist will inform you that we do not sell the same dress in the same color. However, we may sell the same dress in a different color to ensure a wider variety of styles is available to our customers. This helps us avoid running out of options and ensures a unique selection for each customer.
Please be aware that dresses purchased online are not automatically registered. If you would like to register an online purchase to prevent any duplicate selections, we kindly request that you call our store. This will ensure a smooth process and help us avoid any double-ups.
How long does my appointment go for?
Appointment Duration Policy
During peak times, appointments are strictly limited to one hour due to our limited availability of 6 change rooms in Brisbane and 8 change rooms in Gold Coast. Please be mindful of your appointment time and exit promptly if it runs over to accommodate the next scheduled appointment. However, if our schedule allows, we are happy to extend your appointment if we are not fully booked.
How do I reschedule or cancel my appointment?
Rescheduling or Cancelling Appointments
To assist us in providing the best service to all our customers, we kindly request that you provide ample notice if you need to reschedule or cancel your appointment. Please use the "reschedule" or "cancel" button in your appointment confirmation email at least two hours in advance if you are unable to make your scheduled appointment. This will help us accommodate other customers and adjust our staff schedules accordingly.
What should I do if I'm running late to my appointment?
We understand that traffic can be unpredictable. If you find yourself running late for your appointment, we kindly request that you call our store to inform us. This way, we can ensure your appointment slot is not given away to another customer.
BRISBANE STORE: 0432 171 152
GOLD COAST STORE: 0435 180 954
What should I do in preparation for my appointment?
Preparing for Your Appointment
To ensure a productive and enjoyable appointment, we recommend the following steps:
- Research Our Collection: Visit our website and explore our collection. If you find specific dresses you'd like to try, take screenshots to show our friendly staff at the beginning of your appointment. This will help streamline your try-on experience.
- Bring Your Formal Shoes: If you already have your formal shoes, we highly suggest bringing them along. Trying them on with the dresses can help you make the best choice for your outfit.
- Color Preferences: Let us know if you have any color preferences or if there are colors you'd prefer to avoid. This information will help us recommend styles that align with your criteria.
- Pinterest Inspiration: If you have a Pinterest board dedicated to formal fashion, please share it with your stylist. This will provide valuable insights into your preferred style, making it easier for our staff to assist you effectively.
What sizes do you stock?
Available Dress Sizes
We offer a range of dress sizes in-store for you to try on, spanning from size 2 to 24. Additionally, we have the capability to order other sizes if needed. Our goal is to provide you with the best options to ensure a perfect fit for your special occasion.
Are we allowed to take photos?
Taking Photos During Try-Ons
We encourage all our customers to take photos while trying on dresses. This allows you to revisit the images during your decision-making process, helping you make the best choice for your special occasion. Feel free to capture the moments and styles you love!