Returns Policy - Summary
Here at Miss Runway, we do not provide refunds for any returns that are not deemed faulty, but will issue you with an online store credit in the form of a gift card if it meets the conditions below:
Items must be received within 21 days of you receiving the parcel for domestic orders and 30 days for international orders. Items must be in its original resell-able condition - clean, unworn, unwashed and with all tags & original packaging (i.e- boxes) intact.
- We do not accept returns on sale items reduced by 50% or more off the original price. These are final sale.
- We do not accept returns on earrings or undergarments (bras/underwear/swimwear) for sanitary reasons.
- All shipping costs will not be refunded or credited.
- Any items purchased with our complimentary free shipping that are returned to us will have the full shipping cost deducted from the store credit. $10 within Australia and $20 International. $20 for all formal gowns within Australia and $30 international).
- Return postage is the customer's responsibility.
- Where a FREE GIFT was offered, the FREE GIFT will need to be returned in its original condition if the order is returned.
For any further information, please click here for our full return policy.