Returns Policy - Summary

Here at Miss Runway, we do not provide refunds for any returns that are not deemed faulty, but will issue you with an online store credit in the form of a gift card if it meets the conditions below:

Items must be received within 14 days of you receiving the parcel for domestic orders and 21 days for international orders. Items must be in its original resell-able condition - clean, unworn, unwashed and with all tags & original packaging (i.e- boxes) intact. 

Please note:

  • We do not accept returns on sale items. 
  • We do not accept returns on earrings or undergarments (bras/underwear/swimwear) for sanitary reasons.
  • All shipping costs will not be refunded or credited.
  • Any items purchased with our complimentary free shipping that are returned to us will have the full shipping cost deducted from the store credit. $10 within Australia and $20 International.
  • Return postage is the customer's responsibility.

For any further information, please click here for our full return policy.