Experience Elegance Up Close
Book Your Personal Try-On Appointment Today
At Miss Runway Formal, we believe finding the perfect formal wear should be as special as the occasion itself. Our try-on experience invites you to explore our curated collection of stunning dresses, and elegant accessories in the comfort of beautifully appointed stores. Whether you're preparing for a school formal or prom, wedding, gala or any other milestone event, our expert stylists are here to guide you through the selection process, ensuring you leave with a look that makes you feel confident and unforgettable.
Book your appointment today and discover the difference of a personal shopping experience tailored to your style, preferences, and needs.
Locations:
BRISBANE: Shop 9/366 Moggill Rd, Indooroopilly QLD 4068 Phone Number: +61 0432 171 152 (Formal appointments and Formal alterations appointments ) SEE MAP
GOLD COAST: Shop 2B/110 Kortum Dr, Burleigh Heads QLD 4220 Phone Number: +61 0435 180 954 (Formal and Boutique appointments) SEE MAP
Formal Appointments Available times:
- Monday to Friday: 10am - 5pm
- Saturday: 9am - 5pm
- Sunday: 10am - 4pm
Formal Alterations Appointments Available times: (Available in Brisbane only)
- Sunday: 2pm - 4pm
Appointment Guidelines:
- Location: Please ensure you select the correct store location to avoid overbooking.
- Booking Limit: Book one appointment per person for trying on items. If more than one person needs an appointment, kindly schedule separate appointments for the same time.
- Formal Appointment Duration: 1 hour
- Formal Alterations Duration: 20 min
- Rescheduling/Cancellations: If you need to cancel or reschedule, please click the link provided in your confirmation email.
*PLEASE NOTE: CREDIT CARD DETAILS WILL BE REQUESTED WHEN BOOKING A FORMAL APPOINTMENT (THIS DOES NOT APPLY TO FORMAL ALTERATION APPOINTMENTS). YOUR CARD WILL NOT BE CHARGED AT THE TIME OF BOOKING. HOWEVER, IF YOU CANCEL WITHIN 24 HOURS OF YOUR APPOINTMENT OR FAIL TO ATTEND, WE RESERVE THE RIGHT TO CHARGE A $30 BOOKING FEE.
FAQ
Do I need to make an appointment?
We strongly recommend making an appointment before visiting to avoid being turned away or having to wait. We can get extremely busy on weekends and during school holidays, so please understand that without an appointment, we might not be able to accommodate you.
How many appointments should I book if there is more one person trying on?
We require one booking per person for trying on items in our Formal Store.
Do you keep a in store registry to prevent double ups?
Dress Registration Policy
To avoid duplicate selections, we register all dresses sold In-Store. During your appointment check-in, our stylist will inform you that we do not sell the same dress in the same color. However, we may sell the same dress in a different color to ensure a wider variety of styles is available to our customers. This helps us avoid running out of options and ensures a unique selection for each customer.
Please be aware that dresses purchased online are not automatically registered. If you would like to register an online purchase to prevent any duplicate selections, we kindly request that you call our store. This will ensure a smooth process and help us avoid any double-ups.
How long does my appointment go for?
Appointment Duration Policy
During peak times, appointments are strictly limited to one hour due to our limited availability of change rooms. Please be mindful of your appointment time and exit promptly if it runs over to accommodate the next scheduled appointment. However, if our schedule allows, we are happy to extend your appointment if we are not fully booked.
How do I reschedule or cancel my appointment?
To assist us in providing the best service to all our customers, we kindly request that you provide ample notice if you need to reschedule or cancel your appointment. Please use the "reschedule" or "cancel" button in your appointment confirmation email at least two hours in advance if you are unable to make your scheduled appointment. This will help us accommodate other customers and adjust our staff schedules accordingly.
What should I do if I'm running late to my appointment?
We understand that traffic can be unpredictable. If you find yourself running late for your appointment, we kindly request that you call our store to inform us. This way, we can ensure your appointment slot is not given away to another customer.
What should I do in preparation for my appointment?
To ensure a productive and enjoyable appointment, we recommend the following steps:
- Research Our Collection: Visit our website and explore our collection. If you find specific dresses you'd like to try, take screenshots to show our friendly staff at the beginning of your appointment. This will help streamline your try-on experience.
- Bring Your Formal Shoes: If you already have your formal shoes, we highly suggest bringing them along. Trying them on with the dresses can help you make the best choice for your outfit.
- Color Preferences: Let us know if you have any color preferences or if there are colors you'd prefer to avoid. This information will help us recommend styles that align with your criteria.
- Pinterest Inspiration: If you have a Pinterest board dedicated to formal fashion, please share it with your stylist. This will provide valuable insights into your preferred style, making it easier for our staff to assist you effectively.
Do you offer in house dress alterations
Currently, we only offer alterations at our Indooroopilly formal shop on Sundays.
What sizes do you stock?
We offer a range of dress sizes in-store for you to try on, spanning from size 2 to 24. Additionally, we have the capability to order other sizes if needed. Our goal is to provide you with the best options to ensure a perfect fit for your special occasion.
Are we allowed to take photos?
We encourage all our customers to take photos while trying on dresses. This allows you to revisit the images during your decision-making process, helping you make the best choice for your special occasion. Feel free to capture the moments and styles you love!