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PRODUCT INFORMATION
Yael by Billini is the new-look go-to. An instant outfit elevator, this high versatile block heel, open squared toe, thick thong style upper and ankle strap with buckle fastening, is the perfect up do for any outfit.
Yael Heels - Off White
Heel height 8.5cm
Man made upper, lining and outer sole
RETURNS POLICY
Here at Miss Runway, we do not provide refunds for any returns that are not deemed faulty, but will issue you with an online store credit in the form of a gift card if it meets the conditions below:
Items must be received within 14 days of you receiving the parcel for domestic orders and 21 days for international orders. Items must be in its original resell-able condition - clean, unworn, unwashed and with all tags & original packaging (i.e- boxes) intact.
Please note:
- We do not accept returns on sale items.
- We do not accept returns on earrings or undergarments (bras/underwear/swimwear) for sanitary reasons.
- All shipping costs will not be refunded or credited.
- Any items purchased with our complimentary free shipping that are returned to us will have the full shipping cost deducted from the store credit. $10 within Australia and $20 International.
- Return postage is the customer's responsibility.
For any further information, please click here for our full return policy.
PRE-ORDERS
What is a Pre-Order?If one of our products is marked as a Pre-Order, it means we don't currently have the item with us, but we can get it here for you. For some brands such as Two Sisters the Label, we will have an approximate date listed on the product as to when it is expected to arrive in store. For other brands such as Jadore, MRB The Label and Dream Dresses, the date of when the item will arrive will be a specified time frame from when you place the order (for example MRB The Label takes approximately 4 weeks to arrive in store after you've purchased). All Pre-Orders require full payment at the time of order. Only items marked as "Pre-Order" beside the name or size option can be Pre-Ordered with us. |
When will I receive my order?The time frame for your pre-order delivery varies for different brands. We specify the timeframe under each product description. Please read carefully so you are aware of our pre-order timeframe. Two Sisters the LabelThe expected date of delivery will be listed under the product description for all Two Sisters the Label products. These are all different so be sure to check each specific product! You may have to scroll down the page and look on the right hand side to find this information. Please note that the date of delivery is when the product will arrive to out HQ and any postage time frames are additional on top of that.
MRB The LabelAs MRB The Label is a made locally, the manufacturer will begin making your purchase soon after your order is placed. It takes approximately four weeks for your order to be delivered to our store, after which time we will call you and let you know it has arrived or send it out to you if you have placed your order online. It may take slightly longer to complete your order if there is a fabric shortage and our designers will need to order more in, in which case we will contact you to let you know of the delay.
Dream DressesWhen you order a product from our Dream Dresses range, we will place the order our supplier. It takes approximately four to six weeks for your order to be delivered to our store, after which time we will call you and let you know it has arrived or send it out to you if you have placed your order online.
JadorePlease contact us before you place a Pre-Order with Jadore so we can let you know how long it will take to arrive. If Jadore has your product in stock in one of their warehouses around Australia, we can have it shipped to us at our within 3 - 5 business days),
after which time we will call you and let you know it has arrived or send it out to you if you have placed your order online. If your order is not in stock at the warehouse and has to be especially made for you, this can take between 12 and 14 weeks to happen and be delivered to us. We can place a rush order for you if you need your order sooner than this time frame for a $50 extra fee. A rush order takes between 6 and 8 weeks to be made and delivered to us. Our team can answer any questions you may have about the Jadore Pre-Order process and let you know what your time frame for delivery will be. PH 0435 826 191.
Tania Olsen DesignPlease contact us before you place a Pre-Order with Jadore so we can let you know how long it will take to arrive. If Jadore has your product in stock in one of their warehouses around Australia, we can have it shipped to us at our within 3 - 5 business days), after which time we will call you and let you know it has arrived or send it out to you if you have placed your order online. If your order is not in stock at the warehouse and has to be especially made for you, this can take between 14 and 16 weeks to happen and be delivered to us. We can place a rush order for you if you need your order sooner than this time frame for a $50 extra fee. A rush order takes between 8 and 10 weeks to be made and delivered to us. Our team can answer any questions you may have about the Tania Olsen Design Pre-Order process and let you know what your time frame for delivery will be. PH 0435 826 191.
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